After I banned tipping at my restaurant, the service got better and we made more money — Quartz
Link: After I banned tipping at my restaurant, the service got better and we made more money — Quartz
Then again, other service industries like health care and law aren’t exactly lining up to adopt tips as their primary method of compensation. So maybe we’re all just being suckered into believing tipping works.Can’t agree more — as someone from country where tipping doesn’t exist.